Shipping policy
1. Shipping Tiers
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Free Standard Shipping:
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Threshold: Orders totaling 28.90 or more.
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Delivery Time: 8–15 business days (European countries).
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Carrier: USPS or FedEx Ground.
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VIP Shipping ($5.99):
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Threshold: Orders under $28.90.
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Delivery Time: 5–7 business days.
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Priority Handling: Tracked via FedEx 2Day®.
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2. Order Processing
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Orders placed before 12:00 PM ship same day.
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Weekend/holiday orders ship next business day.
3. International Shipping
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Available Countries: European countries.
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Costs: Calculated at checkout (excludes free shipping).
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Customs: Duties/taxes are the customer’s responsibility.
4. Tracking & Delays
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Tracking numbers emailed upon shipment.
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Delays due to weather, customs, or carrier issues are not our responsibility.
5. Lost/Damaged Packages
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Report issues within 14 days of estimated delivery.
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Provide photos (damaged items) or carrier reports (lost items) for replacements/refunds.
Contact: [email protected] | +33 313-544-6952